R.J. Reynolds Tobacco Company Launches VUSE Electronic Cigarette

Winston-Salem-based tobacco company, R.J. Reynolds, has recently announced its own line of electronic cigarettes, called VUSE. According to Reynolds American representatives, the VUSE is “a game-changing product in the e-cigarette category”.

News about R.J. Reynolds intention to enter the e-cigarette business emerged last year, when they confirmed VUSE was still in the development stage. It had been introduced in a very limited test market a while ago, and last Thursday the tobacco maker finally launched a revamped version of VUSE during an event in Colorado. Created by R.J. Reynolds Vapor Co. (RJRV), a subsidiary of Reynolds American, this new electronic cigarette promises to offer vapers unsatisfied with the products available on the market today the “perfect puff”. According to the official press release, “VUSE is completely designed and assembled in the U.S., and, as an additional quality step, VUSE incorporates automated manufacturing to ensure a consistently reliable cartridge every time.” Stephanie Cordisco, president of RJRV says “VUSE is powered by Smart Technology which is designed to monitor and regulate the power, heat and cartridge performance to ensure a perfect puff first time, every time.” This new technology apparently monitors and adjusts heat and power more than 2,000 times per second to deliver consistent puffs.

Photo: video caption

Smart Technology and quality-related claims aside, the VUSE doesn’t seem much different than other electronic cigarettes. It features the same battery-and-cartridge system, mirrors analog cigarettes and replaces harmful tobacco with e-liquid. Actually, Reynolds’ is called “v-liquid”, but I bet it’s not much different than the stuff already used in the industry. Still, Cordisco is confident the fact that VUSE is designed and assembled in the United States and its ability to provide a consistent puffing experience will give it an edge over the competition.

Photo: video caption

For the time being, VUSE will only be available in the state of Colorado, but R.J. Reynolds has its sights set on expanding nationally in the future. “We plan to be a large, strong national leader in a very short period of time, and Colorado represents just one of our major states as we roll it out,” Stephanie Cordisco told CNBC. The new electronic cigarettes will be available as a single rechargeable unit called VUSE Solo, which includes the lithium battery, one cartridge and a USB charger, for an estimated price of $10, and as a starter kit, called VUSE System, which includes the battery, three cartridges (two Original and one Menthol), a USB charger, an AC adapter and a carrying case. The VUSE System will retail at around $30. VUSE cartridges will be sold in packs of two at an estimated price of $6. Just like the majority of electronic cigarette companies, R.J. Reynolds Vapor says one VUSE cartridge is the equivalent of a pack of analogs.

 

Stephanie Cordisco and R.J Reynolds CEO Daan Delen have both said VUSE aims to solve the dilemma of high volumes of smokers trying electronic cigarettes but eventually going back to using tobacco analogs exclusively. “We believe Vuse will change that through providing a smoking experience that’s the most similar to the traditional cigarette,” Cordisco said. That’s pretty much on par with what every other e-cigarette company claims these days. We’ll just have to wait and see if VUSE actually delivers. One thing is for sure though, tobacco companies are trying to cover losses in the traditional cigarette business by entering the e-cigarette market. Lorillard was first to strike by acquiring blu e-cigarettes last year, for $135 million, while Altria and British American Tobacco have announced their intention to join in, either via way of acquisition or by developing their own e-cigarettes.

105 Comments/Reviews

  • Morcos says:

    Available on UK
    How match
    How mine day one filer
    Thank’s

    • Vranks says:

      The VUSE is currently only available in the state of Colorado, US. The info you’re looking isn’t available yet

      • Paul Reimer says:
        1 stars

        The price is nice and all, but getting refills of the product is impossible. Don’t waste your money.

        • nathen says:

          i love it and u can get the refills at any loaf n jug

        • Tony says:

          I have been a smoker for an embarrassing amount of years and am no fan of big tobacco company’s but will use their e-cigs over others because they have experience and money. That means they are more likely to be able develop a good produce and overcome whatever regulatory issues that may arise. The reason big tobacco is in the game at all is profit. They see the writing on the wall. The e-cig market is expected to outperform the market for tobacco cigarettes in the next ten years. I for one look forward to R.J.Reynolds offering their product nationwide

        • Karen Wood says:
          4 stars

          Not my experience (having problems getting refills). I can get them at almost any grocery store of convenience store

    • Lonny Day says:

      DOESN’T WORK, DON’T WASTE YOUR TIME OR MONEY.
      PATHETIC, POOR PRODUCT!!!!!!!

      • Ramsey says:
        1 stars

        It is nice to be able to refill at gas station but god damn the pen just craps out every other day. You really need to buy a new $10 battery each week cause it either stops powering on, stops drawing smoke in or will not turn off and burn through the cartridge- and the cartridge doesn’t last too long either. They say it is for our good to make it stop when done but the times vary so much they just want to crap out their cartridges so you must buy 2 a day. Piece of shit. Only use if you have no other option.

    • allidan says:

      theres a atomiser it works with a expanding wafer that cause a small valve to open then it vaporises the juice

    • Josh says:

      I work at the factory making Vuse its a very good product. We are growing at a very fast pace to meet the markets need. Soon Vuse will be in very state in the US.

      • NickyJoe90 says:
        5 stars

        Josh posted on the 13th…And it’s all lies. He can’t work in the factory because it’s all automated. No human employees. I lived in CO and bought the solo to get started and loved it. I recently moved back to Nebraska and now can buy in retail here. The product has some hiccups just like any new product. They’re essentially a new company and therefore have a lot of kinks to work out. I’ve had bad experiences just like with any other product. The cartridges will glitch if you want to call it that. Plug in a new one and it will tell you the pen needs charged…or that it’s out. But call them. They’re amazing about sending coupons for discounted prices just for sticking with the company. It saves me money, my lungs feel better, it taste great. I say go for it. Buy it. Don’t avoid what you could find to be an amazing product because people deliberately make things up to blast random companies just for s**** and giggles.

  • John says:
    1 stars

    They will loose with the price. Too far behind in the games.

  • Ritchie says:
    5 stars

    Only in CO!? California is already on top of it. Everyone’s got a vape pen with different flavors out here in the Bay Area.

  • shaun says:

    Big tobacco should stay out of the e CIG market. People switch to e cigs for the health benefits and because they are tired of paying high CIG prives. I can go to my local e cig store and get a great vapor king kit for $50 and I only pay $7 a week to refill my device. If big tobacco gets involved its going to cause the prices to go up and eventually it will be just as expensive if not more than cigs. I think big tobacco wants the price of e cigs to go up so people go back to smoking.

    • rich says:

      I am very involved in this project and while your opinion is understandable. I can assure you that RJ only expects to achieve a 3% US market share. With these numbers they will make billions over 10 years but that still leaves 97% (less the compitions market share) still smoking cigaretts. Their primary goal in the forseeable future is to lower the price to beat the compitition. The one thing I can tell you is the RJ product is superior to all other E cig manufacturers. What few people do know is with the exception of RJ all e cig are made by hand in china and there are 10 + nasty chemicals in the non RJ e cigs. If for no other reason this is a good reason to stay away from all e-cigs except RJ. As I said, I have seen the studies and i am involved in the assembly side of this program.

      • Bill says:

        Rich, I have been trying to find out how to purchase Vuse. Do you have any suggestions?

        • Diana says:

          This is an incredible product. Refills can be found at all 7-Eleven stores. The price is reasonable, it is clean, can smoke in bed, carry it in your purse and tastes great. Best invention yet.

      • Rich says:

        Rich
        The “cigarette” form factor already has a tarnished reputation and anyone looking for a replacement will perhaps try a Vuse and then move on to a a viable replacement.

        There are thousands of products already being manufactured in the U.S and marketed through an exponentially growing network of brick and mortar and online businesses exclusively marketing U.S. made hardware and consumables that truly meet the needs of those seeking an alternative to tobacco.

        It is obvious that companies like RJR have been monitoring the traction the e-cig products have gained in the marketplace in spite of the obstacles and are now attempting to cash in on the sweat equity of people and groups whose mission it is to provide alternatives to the products RJR and others of its ilk have peddled for the last 100 years.

        Maybe the right thing for a company like RJR to do is invest in research to undo the damage their products have wrought.

        I can’t imagine any consumer trusting anything a tobacco company would have to say or any product they would offer.

        However, as PT Barnum said, “there is a sucker born every minute and two to take them”

        • Mike Beal says:
          2 stars

          Most cartridges are worth 3 packs, they come in 3′s and last like a carton. Having to find a store that has cartridges everyday is a bother. I’m in CO, was excited to try, got a solo, but they don’t have cartridges. BOOOO!

          • Wyn says:

            My local gas station sells these along with the cartridges. Also, King Soopers sell these. I love them!!!

          • Kim says:
            5 stars

            I have sold all of the products for VUSE at the convenience store I work at and have had amazing reviews for it. I also purchased the complete system when it hit our store. I love it and will continue to use it. I have had no problems. At the Corner Stores(formerly Diamond Shamrock/Valero) we sell the Complete Systems, Solos and the refill cartridges. I am happy to be a part of the test market here in Fort Collins, CO. I wouldn’t buy or try any others now. I have used several in the past and was never satisfied, now with the subzero temperatures I can stay inside and still have my nicotine craving satisfied!

        • Maureen says:
          1 stars

          Rich you have nailed this on the head. If you think an addiction like heroin is hard to shake imagine an RJ Reynolds liquid drug product after ten years of development. Our grand children will shaking in ditches naked and screaming without this stuff in 20 years. People better know their enemy.

        • Robert Blanscet says:

          Well Rich i just bought my first Vuse and i sure hope you are right about them ,You can buy them here where i live in Georgia ,I am 71 years old and i have been buying my own ever since i was 15 and my doc. tells me i now have copd so i am trying to quit ,I have tried the blu and a couple of others that you put the liquid in but that blu is bad i bought them and one would last me a day and a half and that is more then the cig i was buying ,I have been a pall mall smoker all my life but is ure hope to get off them

      • Will says:
        1 stars

        Big Tobacco for years did just about every thing in their power to squash ecigs , where behind doors trying multiple things to eliminate vapor smokes from the U.S. And when they realized they couldn’t squash the switch from tobacco to ecig products . They immiately jumped in to save their huge profits , never mind they have been proven in court their tobacco products have destroyed health and life’s for years and years . You think Big Tobacco cares about the Public ? You think they want a 3% Market share ? Ha ha don’t be a fool my friend ! Tell you what read very closely how they say ” all our stores that we have contracts with are 100% involved with our product” huh ? Sounds like forced product on retailers to me. How about interview a retail store and publish the truth what retail locations that have a RJR Contract must do to keep their discounts or rebates ? Ha ha bet it now is structured to force the VUSE ! And RICH . What is exactly your title with RJR ? Again someone do research and find out who rich really is inside RJR . I agree with previous writer and as someone who worked in Big Tobacco Pro easing Plant in the 80s BIG TOBACCO SHOULD STAY OUT OF ECIGS !EVEN MORE SO !! The PUBLIC SHOULDNT EVER BUY 1 OF BIG TOBACCOS ECIGS !!!!!! Sincerely, Will

        • Eric says:
          3 stars

          Imo, i like these betterthan most out there. i was buying the Metro e cigs and they were okay, but i purchased a pack of 3 cartridges and all empty. i say this one for the same price as my refills and got it. it actually does work a little better than the Metros and Blu. I think big tobacco has all the money they need from their real cigs, i think they’re just trying to get in on the action since they do sell to smokers. For now, ill be buying vuse.

        • Rum Dummy says:
          3 stars

          @Will, Re: Rich.

          As I am studying in my BSIT program, and to paraphrase what I’ve read in quite a few textbooks now – ‘Corporations have embraced social media and often employ people whose function is to either use the social media as free advertising, reputation/damage control or both’. My bet is, that’s what Rich is. Rich “Brick and mortar,” really. Not long out of college are you?

      • Unclewoo says:

        When will THC and CBD cartridges be available in CO and WA

      • Dagl says:

        Rich,
        I read thru your post a number of times looking for any truth. There was none.
        http://casaa.org/
        http://www.e-cigarette-forum.com/forum/

      • Joe says:

        Interesting? Your ecig batteries, activation diaphram, charger, and cartomizer are all made in China aren’t they? So what is made in the states? The liquid itself and final assembly!

        Please don’t credit yourself too much. There are already logic driven constant power delivering batteries out there. No the are’t cheap plastic either, most are made of glass and steel. Then any liquid can be used in a quality and very sophisticated system. 3% is your projections…LOL!!! There are 3 vape stores a month opening near me. Why would anyone buy a gas station ecig? The cost of your replacement cartomizers over just 2 months allow anyone to buy a better vaping unit and use whatever flavor they desire.

    • Dee Talor says:
      5 stars

      WORD!

    • Freedom Badeaux says:

      DO NOT BUY!! SPREAD THE WORD TO OUR BROTHERS AND SISTERS!!!!!

  • arthur4563 says:
    3 stars

    Lorillard Tobacco is making more profits on its new Blu ecig than i is on its cigarettes.

  • David164 says:
    1 stars

    I agree big tobacco should stay out. That will come down to consumers NOT choosing to support their brand. The blu purchase was smart due to the fact blu had prior market share and goodwill. I think consumers will view Vuse as another play by big tobacco trying to push their weight around and in a community as tight as the ecig community … I do not believe the majority will have it nor support a big tobacco startup.

  • Andrew says:

    I’ve been vaping for seven months now and moved on to a mod. I only ever used these types of e-cigs in my first week before getting an ego.

    I don’t hink the e-cig market is the cash cow the big tobacco companies think. I wouldn’t buy a look-a-like and certainly not one made by a tobacco company whose clutches I have got away from.

    Also the technology described here is woefully out of date by today’s standards, despite the fact they are selling it as cutting edge and modern. So why go back?

  • Bradley says:
    5 stars

    I tried the other brands of e-cig and have been a camel smoker for years. I decided if camel came out with an e-cig, I would try it and possibly go to that. Smokers are very loyal to their brands, as i am. It’s a good idea for the big tobacco companies to keep their loyal customers at home, than loose to the poor quality china made e-cigs.
    Also the federal regulations that most assuredly will ensue are no new hurdle for the big tobacco companies. I would much rather keep the assembly and production of e-cigs here in this country as they are claiming. Maybe someone can finally make an e-cig that actually does what it says it does and delivers less toxins. Oh and by the way, nicotine is not a toxin!! (for the dumbass who said that earlier). Everything else in the smoke is a toxin. Nicotine is actually a drug and a neurotransmitter, tht people become dependent on. That’s the only thing needed other than flavor in the e-cig. Hopefully we can get it refined down to the point of a true nicotine delivery system. That’s all I want from any cig anyway! Enough said. “Smoke ‘em if you got ‘em! “

    • aaron says:

      Bradley, I have been an avid camel smoker for years. I always said I will quit, if I have a child. Well, I have 3 months, I’ve been smoking for almost 20 years. Since I can see that you may be the most the most logical and informed, I could use some advice.

  • gary says:

    I just purchased a vuse a couple days ago n I’ll have to say its actually pretty decent not to exspencive bought the solo for about 10.50 a 2 pack of cartridges for 6 I used to smoke a pack in about 3 days n I’m still on my first cartridge n have yet to charge it.

    • Bill says:

      Gary, where did you purchase Vuse

      • Crue says:
        5 stars

        “To bill, the above comments state that the vuse is only available in colorado. However check your local 7-11 that’s where I found mine. And I love this product I have yet to buy a pack of analog smokes in over a week the vapor tastes 10 times better and smoother than any other e-cig I’ve tried and I’ve tried the blu with multiple attachments and I’ve tried a lotus and a few others and I don’t think any other product delivers what this one does. I would recommend it to anyone

    • joe says:

      I think its too sweet. Wonder if light is supposed to come on when charging with the USB

  • Todd says:
    1 stars

    I have bought two of the 10.00 starter kits. Both malfunctioned.

  • Mike says:
    5 stars

    I just got one its awesome!!Vapes good great puffs.

    got it at 7-11 on 63rd and Washington,Denver

  • Keith says:
    1 stars

    Between my friend and I we have bought 4 starter kits in the last 6 days and not one of then lasted past the initial charge from the factory. Once you charge out for the first time it malfunctions. The light starts to flicker, the nicotine cartridge heats up and it randomly lets you take a drag. I was just puffing for roughly 2 minutes to get it to light up and give me a drag. The first one I bought wouldn’t even come on after I charged it for the first time. I usually smoke the disposable ecigs and have never had a problem with them not working. In my opinion Vuse is a waste of money.

    • Billy says:

      On my second stick that has quit working after 2 days. Flickers ,stays on then flashes red and white. This is a big waste of time and money. I am seriously thinking of starting smoking again I am so frusrated

      • Marvin says:

        Flashing read means to re-charge. Blinking white means cartridge is running out. You should read the directions. Vuse works great.

  • KC says:
    4 stars

    for 30$ this is a nice vape, im charging it now, the taste is crisp, but i got tired of it. got this one on the 7-11 up on broadway and mansfield
    now i just need to get my dispensary to fill them

  • jerrod says:

    Rework your cartridges. First Cartridge lasted about 2 days, second one lasted 1 day. the batterie isnt the issue. its the cartridges. the coil built up a ton of junk on it and causes too much resistance basicaly causing it to “short” I would ask if this RJ’s design plan to get the consumer to have to buy their cartridges, or is this just a design flaw. either way it’s been the worst $17.00 i have spent and would not just not recommend this to any of my friends, but I would recommend to others that already have this to just toss it and buy a different brand with screw on type cartridges instead of this garbage push on b.s.

  • Drood says:
    5 stars

    I found that I quite like the Vuse. I tried the blu first and hated the taste of it. I moved on to the njoy disposable, which was good, but didn’t last the 2 packs like they said and wound up being too expensive. A friend of mine had the rechargeable njoy and gave me his, after he moved on to something else, and that was the worst thing of all, I do not even have enough time to go through all the horrible things wrong with that thing. Having just about given up I was able to pick up the Vuse when it went on sale, FINALLY. I have found this alternative to regular cigarettes as delightful as a… well I can’t think of anything, but never the less. It’s nice, it gives a good vapor, you know when you hit it, and I can’t quite put my finger on the flavor of the red pack other than ‘chocolate’, which is way better than trying to recreate tobacco as every company has failed at. Each cartridge last me about a day and a half which is equal to about 1 1/2 packs. My only real complaint is that both batteries I have don’t turn red when the cartridge is running out like the packaging says it should, it just lights up white like it does when the battery is going out. So I figure I’ll keep going on it until it doesn’t light up anymore showing the battery itself is dead. It’s definitely worth trying to get used to as I’m breathing better now, I’m able to still smoke regular cigarettes when I really really want the tobacco taste, and the fact I can smoke it at my desk.

    • Bryan says:
      4 stars

      I love the Vuse, it is the best one I have tried so far, it has a great throat hit and actually tastes good, it also gives a constant hit from start of the cartridge to the last of the cartridge. do wish they would last a little longer though, on cartridge only lasts me less than a day, to the one that was complaining about he lights, it flashes white when the cartridge is low on liquid and flashes red when the batter is getting low.

    • Marvin says:

      You have the colors backward. Red is re-charge and flashing white is cartridge running out.

  • Drood says:
    5 stars

    An update:

    It was at the time I needed to replace the cartridge (only because I pay attention to that kind of thing) that I figured I’d try the menthal (green) version. I’m not usually a menthal guy but I figured I might as well try it. It was at this time that I put the menthal cartridge in and I began to take pulls off it when I noticed the battery was blinking red (which happens when the cartridge is going out according to the packaging, but could only be happening because the battery was going out, again, because I pay attention to that kind of thing). So once the battery recharges I will be trying the menthal cartridge.

  • jamie says:
    4 stars

    I got one the other day I am on day two no smoking. Seems to work good I smoke a pack a day and this really helps had to charge it once and used on of the cartridges. Happy with my purchase

  • mmn says:
    4 stars

    So far, I love the Vuse. I have tried a number of other e-cigs and was either disgusted with the flavors (bubble-gum?! really?), the size or the expense. Vuse is the closest thing to an actual cigarette out there – only comes in 2 flavors and the nicotine level is roughly equivalent to the amount you get in a real cigarette as opposed to the wild fluctuations you get with other e-cigs. So far the only issue I’ve run into is that I have purchased replacement cartridges that come out of the sealed packaging unusable/empty (according to the indicator on the battery). Will be contacting RJR about that and update in future posts.

  • Nick says:

    Robbery! I bought the 9.99 start up kit. Today. Opened b4 work, read the instructions. Nothing is working. So when I get off work I buy some replacement cartridges for like 5.99 or 6.99. Any way still nothing. So I try charging it. It flashes red for like 3 min then goes to a steady white. Put the new cartridge in and still nothing. So Thanks VUSE for ripping me off, for close too $20.00 dollars. Will not be buying your product again.

  • brent says:
    5 stars

    The Vuse is fabulous other states are in for a treat when it is sold outside of CO. Had to travel to CA and forgot to get refills for my Vuse. Bought a Blu, and the Vuse is far superior. It seems to me the Blu formulated their fluid to fast like a Marblo or Camel. Medeocor tobacco products the folks smoke just for the nicotine and forgoing the flavor that makes smoking pleasurable. The Vuse formula provides a taste of fine tobacco. The kind you find in Nat Sherman’s and other expensive brands the province the quality tobacco taste.

  • Chris says:
    2 stars

    I think rjr made a great attempt on this product, and initially I really liked it being New to the vape scene. However I noticed also many of the “bugs”. Perhaps that’s why they are “beta” testing the product out in co first. After trying many other products since I can say that although vuse got me started, I have switched. Perhaps once they up their game and deliver a truly consistent dependable product I would consider switching back.

    • Blaze says:
      1 stars

      Prefilled cartomizers are the biggest ripoff. Any simi experienced vaper knows this. I wish failure on the big tobacco companies. I hope you go out of business and real e ciggs take over the market

  • firecat says:
    5 stars

    I’ve tried them all and had no issue with my Vuse and will switch over completely to vuse after trying mistic, fin, blu, injoy and a few others I’ve run across. I like the flavor much more then the other options out in the market

  • Sharon says:

    I live in Colorado and anticipated the release of the Vuse for weeks. Once they went on the market, people in Northern Colorado bought them up very quickly, in fact many stores were running out of refills within a week or two. I have tried just about every brand of ecig, and the only one I liked was eBlu. Even though I really like the Vuse, the taste, the ability to charge anywhere (USB) I have had at least 5 defective batteries. I have figured out that if you put them in your pocket and you are sitting, the cartridge will bend just enough to break the tip of the battery. Other than that, these are by far the best eCig on the market SO FAR. I hope they can redesign the battery so I don’t have to keep replacing them.

  • Sharon says:
    4 stars

    I would also like to see the Vuse available in lower to no nicotine like the rechargeable eBlu.

  • Courser says:
    2 stars

    meh. I’ve been using a Blu for the last two months (and no analogs) and thought I’d give the Vuse a try because my preferred analog brand was Winston. I’ve only been using it for a couple hours but so far, I’m unimpressed. It just seems kinda wimpy compared to my Blu. The taste is nice & similar to a Winston, but the vapor is minimal.
    I know people seem to either love or hate Blu and their free shipping policy for under $100 is crazy

  • Elvas says:

    I purchased the pen and two refills for $1.38 with the instore promo! Pack a day smoker , I must say this might be the solution to quitting!!!!!!!

  • AvidVaper1 says:
    1 stars

    This all just another ploy for big tobacco to Jump into the eCig game. Superior or not, this will provide an anemic alternative to smoking just like the test of the commercially produced crap out there. Blu was an existing company purched by Lorilard, the product sucks compared to what’s out there. Grant it will be a good 1st step for people looking to change over to a safer alternative, but ultimately, stop taking the adversing for gospel. Do your research and you’ll find that there is a higher success rate when people use higher powered devices. These batteries only provide around 3v of power to a mid to high resistance coil in the cartomizer. Lower resistance and higher power is the key to kicking the analog habit while feeling satisfied. Go buy a bottle or 2 of eJuice a variable voltage mod and some kanger ProTanks and be done with the commercial BS people.

  • Ben says:

    I am a non smoker but I tried an E-cig because my wife started using them. I like them! I was in my local inconvenience store a few weeks ago and the clerk showed me the Vuse. I bought it, tried it, and Loved it. BUT – I bought the 2 re-fill pack and before I got to the second refill the unit burned out. Bought another one and the exact same thing happened – burned out on the second refill. I am posting tonight because 2 days ago I bought my 3rd Vuse and on the 2nd refill it burned out AGAIN. Fool me once, fool me twice, fool me three times and it is MY fault for falling for it. This product needs a LOT of work before it is marketable.

  • ReevesBurrola says:

    we have gone thru 4 solo packs. one ran over opps one malfunctioned not lighting up not allowig a drag one burning and one that works so far. 4 weeks with vuse plenty of cartridges not totally happy. i am about to buy the last solo pack i will buy and if this one malfunctions i will be looking for a new vapor cigg

  • Kathy says:

    If you’ve purchased a VUSE that you had ANY issue with, call the number on the packaging and they will make it good!!! I did!! They also really want your feedback so be honest about it. I love mine and I’ve been a menthol smoke for 35 years!!!

  • Ted says:
    5 stars

    I bought a Vuse 2 weeks ago and have no complaints until tonight, the last cartridge I put on only lasted 4 hrs. Aside from that I have had less then a pack of regular cigarettes in the past two weeks and the cartridge normally lasts me 1/1/2 days.

  • Mike Olson says:

    I bought one of the full starter kits at 7-11 yesterday. It worked fine until evening time and it was tasting a little bitter. Then I changed the cartridge and it stopped working. I then thought that maybe it needed charging. so I charged it. Still doesnt work. went back to 7-11 this morning and they wouldnt take it back or exchange it. So now I am stuck with $37.00 worth of stuff that doesnt even work. I am really pissed! I can not even see giving a rating, because I have yet to be able to use the product in a full circle. If it only works until it needs charged or changing the cartridge, then they will have a lot more upset customers. I would definately use this instead of cigarettes if I can get it to work. I tried to call the phone number and they were closed. Not really happy so far. I want to be though.

  • martin says:
    1 stars

    I bought a vuse cig. in colorado. The solo and it worked great! I figured it was worth it and i bought the kit. The kit lasted 2 days and could not get it to charge anymore. The refills were a joke. They lasted 2 days with 3 refills . Im not a heavy smoker either. I am going to try some other e cigs out in the market. Thanxs for taking my money. Enjoy!!!!

  • Mike S says:

    Had knee replacement surgery 3 days ago. Laying in my hospital bed now smoking a vuse. My wife brought me one of these. I’ve tried other e cigs and they sucked. I really like this vuse. Taste and feels like a real smoke. 3 days, on my 2 cartridge and it works great. Done with real smokes. I live in Colorado.

  • Mike S says:
    1 stars

    Cancel my last review. Charged the first one and now it doesn’t work. Bought another, used it for a few days, charged it and now it doesn’t work either. Thing that pisses me off though is their customer service. Dumb, Rude, and basically just pissed that they work at a call center.

  • Eric says:

    Have had a Vuse for over a month, and has worked great until today.

    I’m not sure what I did, but something inside the connection piece looks bent, and it won’t charge anymore.

    Up until today though, it’s been delivering a DELICIOUS, thick, satisfying smoke. Recharged it many times, smoked it every day.

    I’m just gonna go buy another, ten bucks aint bad.

  • Nicole says:
    5 stars

    I went to Denver’s Oktoberfest last week and there was a Vuse tent set up. I did not know what it was so my friends and I checked it out. They gave us a free vuse and USB charger, about 4 cartridges, a coupon for a free pack of cartridges, and a card with a survey that they give you a $20 Amazon gift certificate. So far I really like it. I haven’t been using it a lot because for some reason ecigs scare me but it has a really good taste which I did not expect. It feels like real smoke instead of just vapor. I haven’t needed to recharge it yet or change the cartridge so Ill let you know if any problems arise. One of my friends had to change the cartridge after a few hours (he was drunk so that may have been the reason haha). Im betting that they will be set up at Oktoberfest again this weekend so If you want to try it for yourself, why not try it for free and have some fun!

  • devin says:
    5 stars

    That’s the positive news ,tobacco giant notice that ecig will obtain market shares and take actions for launches ecig items .no stranger !

  • Jack says:
    1 stars

    I just bought the Vuse starter kit at a 7/11 about 3 days ago. I loved the thick vapor and good taste at first. However, when I tried to recharge it, nothing happens. I have to take a two minute drag from the damn thing before any vapor comes out. Even then it is weird and buggy, the cartridge heats up a bunch and vapor just sorta spurts out the end even when I’m not taking a drag. Waste of my money, very upset that it didn’t work.

  • joy says:

    i love love love it!!!!

  • Joey says:

    Y’all are trippin. I’ve had my VUSE pen for almost a month now and it works fine. Every now and then the pen flashes red and white but I learned that if you turn the cartridge will work.

  • Steve Jones says:
    3 stars

    Mine were dying at a rapid rate, or acted weird at times. I noticed that if I recharged it using a computer or my Roku 2 usb port, it worked and lasted fine. If I used my cell phone charger, or high power usb charger, thats when they would die.

  • Trish says:

    I think I like my vuse. When I started it I found out it was kinda rough at first but I have since taken smoother puffs and it is pretty good. It tastes like a Wilson cig too, not Marlboro but that doesn’t bother me. I am just making a note of the flavor part. Overall, good.

  • David says:
    5 stars

    I worked on the design, manfacture and qualification debug part of the operation. All the finest materials and highest quality efforts to get the product to the market in a timely manner. I am a non-smoker but feel this is the wave of the future for smokers. Deliver the nicotine with no Tar to preserve life. Yes I do believe RJR wants to preserve the health and pleasure of their customers, not that I can speak for RJR but I do believe this to be the truth. It only gets better from here and honest imput is the goal here. As with all products ther are failure rates but all told it should be a viable product.

    • Dale says:
      1 stars

      The magical quality assurance chip is to make it die after 200 puffs. Probably to make sure you cant just refill them with 5 cents of ejuice. It’s probably only for the one percent of weird tinkerer guys like me. I’m sorta like a realistic MacGuyver in that regard. A refilled Mistic is almost as good as an E9 refillable, and about the same price, but the cap is glued in on the Mistic, to thwart all but the most die hard do it yourselfers. The only reason I started vaping on a Mistic is because it looked like I could play with refilling it. The end result is I bought Mistic stuff.

      To quit smoking for real, right now, I got a big expensive looking personal accessory. It’s a mechanical MOD battery with a massive rebuildable atomizer. It puts real cigarettes to shame in every category, sort of to the rediculous level, so I very much prefer to vape it than smoke. I barely feel like I quit. I jus found the way to do it much better, with the side effect of making my mom happy.

      And I’m definately going to modify this blinking Vuse my friend gave me, so that it’s refillable, only because Vuse presented the challenge.

  • Kia says:
    5 stars

    Love vuse! I’ve bn smoking them for two months now. I haven’t bought a pack of cigs since;)…

  • David says:
    5 stars

    So far Vuse has been a wonderful replacement I have been using Vuse problem free for about 6 days now.
    Was wondering if R.J. Reynolds is planning on increasing the refill pack size since only available in Colorado when I travel a larger refill option would be perffered.

  • Donald says:
    5 stars

    So to all the naysayers vuse is a great option tbh been usimg them for a month now same battery no issues i smoked over a pack a day one cartridge last me a full day both menthol and non menthol taste great unlike blu where the blu menthol tastes like dope. I love vuse and dont have a single bad thing to say about the system

  • tthomas walters says:
    1 stars

    You have to suck on so hard you think your smoking a joint.

    • Helen says:

      I work at a 7-11 part time, we get coupons in all the time. Also the rep explained to us if you take short puffs if works a lot better then taking long drags on it. I would like to know how to get coupons on though so I may save a few dollars.

  • Tony says:

    I for one am glad big tobacco has read the writing on the wall. They realize that e-cigs will out perform traditional cigarettes in 10 years. I look forward to this product nation wide

  • Brigitte Lant says:
    5 stars

    Dont you offer any discounts or coupons on vuse
    E cigs? Or flavors??? I LOVE MY VUSE!!! BUT A DISCOUNT OR PROMO WOULD BE GREAT!!! PLEASE SEND A COUPON!!!

    • Vranks says:

      VUSE is made my RJ Reynolds, a tobacco company, they don’t offer discounts and coupons.

      • Nick says:
        3 stars

        Not true about no discounts, I go to Camel[dot]com and they send me 2-2.50 off a pack or 1-$7 off a carton every month. I just picked up a Vuse Vapor system from Summerfest in Milwaukee for free and it works great. I haven’t had to re-up on cartridges yet, but I hear $6 for the equivalent of 2 packs? So far so good.

  • Kimberly A Quante says:

    I wish they would quit marketing it as a tobacco product! Yes it has nicotine but Utah legislature doesn’t bother to research the product before banning the use. The vapor any e-cigarette releases does not harm anyone. Please market that rather than “tobacco product.” You are not helping your sales!

  • Cory says:
    2 stars

    I just barely bought the Vuse Solo and a 2-pack of refills and the taste is good but it doesn’t seem to be as consistent as touted. Further, I’m not particularly thrilled about the way the refill cartridge attaches to the battery, with it being pushed on rather than screwed on. Seems flimsy and easily prone to malfunction. I think they need to go to a screw-on type of refill cartridge. I give it only a two rating right now due to my reservations about the push-on type cartridge which seems like it’s probably going to start getting to the point where it keeps falling off in the not too distant future.

  • chelsea says:
    3 stars

    why is it flashing RED AND WHITE at the same time???

  • Peggy Berube says:

    I hate this product! There should be a way to get a refund since they cost so much and suck!

  • KEN TAYLOR says:

    BEEN USING VUSE ABOUT A MONTH NOW AND ENJOYING WOULD LIKE TO GET ON A NAILING LIST FOR FUTURE DEALS AND COUPONS

  • Alonso D says:
    1 stars

    I been using VUSE for about 5 months taste is much better that other ecigs but i have notice the refills are very inconsistent sometimes you get your money worth but some other times they last about half the time, and the reason for my review today is that i just purchase one 2pk refill and i only get like 5 poofs out of the first refill, i was thinking it was the battery i switch it to another battery and same thing then open the second one and went about my business about 15 min latter tray it again and i only got 2 smokes out and it was gone again, the light flashes white and red. I WANT MY MONEY BACK! the problem is that you go to the store and they dont wanna do anything about it. If i experience this again I’m going to switch I hear camel ecigs will be available 5/3/14

  • Killhb says:
    3 stars

    Can anyone answer the question of what to do if your Vuse flashes red then white when taking a drag after a brand new cartridge has been snapped on? The question has been asked lots on this forum and I’m curious to know if anyone has been able to fix this problem. I’m aware of the red flash (re-charge) and white flash (low or empty cartridge). Haven’t been able to find any immediate solution.

  • Dale says:

    It would be nice if they work half the time they dont. im going to look into other e cigs. They cost to much when they fail all the time SUCKS

  • John says:
    5 stars

    Vuse was just released nation wide today and I have to say I bought one this morning and it’s unlike any other e-cig I have ever tried. The puff you get out of it is amazing and the refills are convenient. I really recommend it for anyone who is interested in e-cigs. Very impressed.

  • Robert Joseph says:

    sucks ran out after like twenty hits. flashed red and white. dont know why necause thats not a description of out of battery or out of oil. so who knows. its no good. would be if it lasted though.

  • Darin says:
    3 stars

    not charging please help

  • Ryan says:
    4 stars

    I loved, then hated, then loved this ecig. I tried blu but it never gave me a buzz. Then I tried vuse. I immediately knew it was stronger. The problem was the charging. It came charged and worked perfectly, but when that ran out (faster than blu) I would try it again after a full charge and it would still blink white. I thought it was the charger…it wasn’t. It’s the cartridge. It took me 3 purchases to figure this out. Put a brand new charged base on an old cartridge…doesn’t work. Put an old but charged base on a new cartridge and it works. Just buy the new cartridges and you’re good. I am back to liking this product. Just be aware the is no difference in indication. From no charge vs an empty cartridge.

  • Dave says:
    1 stars

    I wonder if all the good reviews are shills. I bought two refill packs, different places (Walgreens and a gas station) and each one has had a dud that flashes red and white. I WANT MY MONEY BACK

  • Eddie Michael says:
    1 stars

    Too far behind in the game not much of anything look at joyetech, aspire, kangertech, innokin and you are free to choose your e-liquid please don’t make big tobacco compaies Rich agin remember the law suit years back they don’t deserve our money they say assembled in USA but all component still made in china.
    I don’t trust non of the big tobacco manufacture and they are the one who wants to impose more taxes on e-cigs so they can kill this business.

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